Property Solutions	Privacy Solutions	Restaurant Solutions

HOTELS, LEISURE, & RESTAURANT:
SECURITY, ACCESS CONTROL, A/V

Security Solutions for Hospitality and Restaurants

Access
Control

Video
Surveillance

Pro
Audio-Visual

Cabling
Infrastructure

Visitor Management

Fire Alarm
Systems

Hospitality properties like hotels, resorts, and restaurants face unique security and technology challenges. You need to safeguard guests and assets without disrupting the guest experience. At GenX Security Solutions, we deliver comprehensive security, access control, data networking, audio/visual, and fire alarm integrations tailored for the hospitality industry.

To run a successful hotel or restaurant, management and operations must balance safety, convenience, and cost. Modern integrated solutions help you meet these key objectives.

Hospitality & Restaurant Security Challenges & Key Objectives

✅ Protect guests and staff from threats

✅ Maintain regulatory compliance and reduce liability

✅ Streamline operations and reduce costs

✅ Create a seamless yet secure guest experience

✅ Receive security alerts in real-time

✅ Generate audit reports for compliance

✅ Ensure safety in recreational areas

✅ Prevent lost and stolen keycards and keys

✅ Protect reputation and remain competitive

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Primary Hotel and Restaurant Security Zones

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CAMERAS with AI & LICENSE PLATE RECOGNITION (LPR): Track and validate vehicle entry
GATE ACCESS CONTROL: RFID or mobile credentialed entry
LIGHTING INTEGRATION: Smart sensors and emergency call stations

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CONTROLLED ACCESS: Server rooms, kitchens, storage with restricted credentialing
SECURITY CAMERAS: Tamper-detect cameras with privacy masking
PERS DEVICES: Panic alerts for housekeeping and solo staff
CABINET SECURITY: Intelligent keys for chemicals, alcohol, and inventory

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ACCESS CONTROL: RFID keycard or mobile credentials, guest management
VISITOR MANAGEMENT: Badge printing, ID scan, check-in logs
SECURITY CAMERAS: Dome or turret cameras with analytics
INTERCOM SYSTEMS: For guest communication and secure entry
NETWORKING: Structured cabling and wireless access points

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ROOM ENTRY: RFID keycard locks or mobile access credentials
AUDIO/VISUAL: TV screens, intercoms, and digital signage
HALL CAMERAS: Discreet corridor monitoring with motion detection
FIRE ALARM: Smoke detectors, pull stations, fire strobes
EMERGENCY FEATURES: Push-to-exit buttons, audio/visual alerts
NETWORKING: In-room wireless APs, smart TV integrations

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A/V INTEGRATION: Smart boards, video walls, projectors, audio mixing
Wi-Fi ACCESS POINTS (WAPS): High bandwidth for guests and vendors
SECURITY CAMERAS: Coverage of entrances and equipment storage
Access Control: Credential-based access to storage and control rooms

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ACCESS CONTROL: Pool gate locks, credentialed gym access
SURVEILLANCE: Outdoor-rated cameras with night vision
A/V SYSTEMS: Music streaming, speakers, PA systems
EMERGENCY EGRESS: Push-to-exit buttons, motion sensors

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SURVEILLANCE CAMERAS: Coverage of entrances, POS stations, and kitchen
FIRE ALARMS: Heat sensors and kitchen-specific detection zones
ACCESS CONTROL: Restricted access to staff-only areas
A/V SYSTEMS: Background music, live TV integration, digital menus
NETWORKING: Cabling and access points for POS and guest Wi-Fi

🛏️Guest Rooms & Hallways

Guest rooms and the corridors leading to them are the heart of your property.

Guests need to feel safe and undisturbed in their rooms, and hotel managers need to ensure that only authorized individuals can access those areas. By upgrading to mobile keys, electronic access and vigilant monitoring, hotels can dramatically reduce thefts, unauthorized entry, and other incidents that endanger guests. At the same time, these upgrades boost guest satisfaction by offering modern convenience.

Guest Room & Corridor Security Solutions Include:

Electronic Smart Locks on Rooms with RFID or Mobile Credentials
Guest Floor Access Control
Hallway Surveillance & Analytics
Integrated Alarms for Doors/Windows
Smart Sensors: CO2, Smoke, & Vaping Detectors
Audio/Visual: In-Room TVs
Wireless Access Points in Rooms & Halls

🅿️Parking Lots & Exterior Areas

From the moment someone drives onto your property, they should feel (and be) protected.

Parking areas are often the first point of entry – and the most vulnerable. In fact, roughly 20% of all violent crimes in the U.S. occur in parking lots or garages.

Given that parking areas are often cited in guest feedback about feeling secure (or not), it’s worth ensuring this “edge” of your property is as secure as the interior.

Exterior/Parking Security Solutions Include:

High-Resolution Surveillance Cameras with License Plate Recognition & Night Vision
Mobile Surveillance Trailers
Access Control for Gated Areas with Card or Mobile Credentialing
Intrusion Sensors & Alarms
Video Management with AI Object/Person Detection Search Capabilities

🛎️Lobby, Reception, & Gift Shop

Your lobby or main entrance is the gateway to your guest experience – and a critical node for security. Controlling who comes through the front door (and how) can prevent a host of issues, from casual intruders wandering in to armed outsiders posing a threat. At the same time, hospitality is about being welcoming, so solutions must be unobtrusive and convenient.

GenX Security ensures your entrances strike the perfect balance of hospitality and vigilance, through smart access control and vigilant monitoring.

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Here’s how we secure entrances, gift shops, and lobbies/reception areas:

Access-Controlled Entry Doors (RFID/Mobile)
Video Intercom Systems
HD, IR, and AI-Enabled Security Cameras
Visitor Management Systems
Lobby Alarm/Panic Buttons
Audio/Visual: Digital Signage, Monitors, Music
Wireless Access Points for WiFi
Intelligent Keys for Cabinets/Storage
Fire Detection and Smart Sensors

🎤Conference & Event Spaces

Conference and event areas and amenities are wonderful for guests and additional revenue, but they introduce their own security considerations.

Hotels with specialized facilities like conference rooms, ballrooms, and banquet halls often require:

Professional A/V for Events
High-Density Network & Wi-Fi
Zone Access & Security
Storage Area Access Control for Equipment

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Conference & Event Space Security Solutions Include:

Access Control for Meeting Rooms & Staff-Only Zones
Surveillance Cameras AI Analytics
Fire Alarm Systems + Voice Evac & Zoned Alerts
Cabling for AV, Wi-Fi, and Security Integration
Audio/Visual: Projectors, Wireless Mics, Video Walls, & Live Streaming
Emergency Mass Notification Systems
WAPs for High-Density Guest Connectivity

👨‍🍳Staff-Only & Back-of-House

There’s an entire world of back-of-house areas that require protection. These include employee entrances, administrative offices, storage rooms, kitchens, IT/server rooms, and more. These staff-only zones often contain valuable assets (cash, inventory, equipment) and sensitive information, and they’re also workplaces that need to be safe for employees.

Everything works together – access control, alarms, and cameras – to secure the “employees only” spaces that keep your hotel or restaurant running.

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Security Solutions Include:

Enterprise Access Control for Staff Doors
Monitoring of Service Corridors & Exits
Intrusion Alarms After Hours
Staff Duress Systems: Panic Buttons & PERS Devices
Surveillance of Cash Handling
Environmental and Equipment Monitoring
Intelligent Locks & Keys for Cabinets

🏊Hotel Recreation & Amenities

These spaces require discreet yet effective systems that prioritize both protection and comfort.

Hotel recreation areas—like pools, gyms, spas, and lounges—are central to the guest experience.

With guests frequently moving in and out of these areas, access control, video monitoring, and fire safety must work seamlessly behind the scenes. Integrated A/V and smart technology also play a key role in enhancing the ambiance while ensuring operational control.

Recreational Security Solutions Include:

Pool Gate Access Control with Push-To-Exit
Surveillance Cameras: Weather Resistant, Discreet, Infrared, AI Enhanced Analytics
Locker Room Security - Smart Locks & Sensors
Fire Safety in Wellness Spaces
Smoke Detectors, Voice Evacuation
A/V Enhancements: Screens, Speakers, Music
Guest Experience Technology: WAPs, Climate Control, Smart Lighting

🍽️🍸Restaurant, Kitchen, & Bar

Full-service restaurants – whether standalone or the on-site hotel restaurant – face a unique blend of security challenges.

Restaurants, bars, and kitchens are fast-paced environments with customers coming and going, cash transactions, valuable liquor inventory, and of course a high-risk fire environment in the kitchen.

Security needs are focused on two primary areas:

Front-of-house dining and bar areas
Back-of-house kitchen and storage areas

FRONT-OF-HOUSE (Dining & Bar Area):

Surveillance for Dining Areas
Access Control for After-Hours
Hold-Up Alarms
Customer & Vendor Screening
Pro Audio-Visual: Video Walls, Monitors, Digital Signage/Menus, Music/Speakers

BACK-OF-HOUSE (Kitchen & Storage):

Kitchen Fire Protection
Temperature & Hazard Sensors
Access Control for Stock & Cellars
Cameras in Kitchens & Prep Areas
After-Hours Arm/Disarm Routines

Integrated Security Solutions for Hotels & Restaurants

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Access Control:
Electronic Locks & Credentials

Keyless Entry: Guests and staff use secure keycards, fobs, or mobile credentials. Lost keys are no longer a concern—access can be granted or revoked instantly.

Audit Trails & System Integration: Every entry is logged, providing accountability. Access permissions sync with hotel software to automate room access at check-in or during role changes.

Access Control System Types: Choose from enterprise-grade on-premise systems for large-scale hotels, cloud-managed and mobile-friendly platforms ideal for distributed properties, or hybrid/IP systems that combine local control with cloud features for mid-size operations.

Go To: Access Control

Surveillance Cameras
& Video Management

• High-Definition IP Cameras: 4K and 1080p cameras (bullet, dome, 360°) for crystal-clear coverage in all lighting conditions.

• Video Management Systems (VMS): Powerful software (on-prem or hybrid) to live-monitor, record, and intelligently search through footage across dozens or hundreds of cameras.

• Cloud-Based Video: Simplified camera systems with cloud storage and AI analytics built-in, minimizing on-site hardware. Great for multi-site restaurant chains needing plug-and-play surveillance.

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Network & Structured Cabling
Connectivity Infrastructure

• Network Switches & PoE: High-throughput switches and Wi-Fi access points to support IP cameras, wireless locks, and guest networks. VLAN segmentation to keep security devices isolated and fast.

• Structured Cabling: Cat6/Cat6A Ethernet & Fiber, professional cabling installations to connect cameras, access panels, and A/V equipment reliably across your property, including outdoor-rated links for parking lots or outbuildings.

• UPS & Power Management: Battery backups and power conditioners to ensure critical security systems stay online during outages and power spikes.

Go To: Structured Cabling

Myrtle Beach Restaurant Fire Alarm Panel

Fire Alarm & Life Safety
Detection & Notification

Fast, Accurate Detection: Modern addressable systems instantly pinpoint where alarms are triggered, speeding up emergency response and reducing risk to guests and staff.

Code Compliance & Aesthetic Design: Updated fire systems reduce false alarms and meet today’s fire safety regulations. Even in historic hotels, low-profile detectors keep your property safe without compromising its charm.

Integrated Fire Alarm Solutions: Choose from advanced fire panels (Siemens, Honeywell Notifier, Mircom), smart smoke and CO detectors, and mass notification tools that send alerts to guest rooms, mobile devices, and staff—all networked for full coverage across the property.

Go To: Fire Alarm Systems

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Audio / Visual Systems &
Integrated A/V & PA

• Public Address & Paging: Distributed audio systems for background music and paging that can integrate with fire alarms for emergency announcements.

• Conference & Entertainment A/V: Control systems to manage projectors, sound boards, lighting and digital signage in ballrooms and meeting rooms. These can be centralized for easy control by your IT/AV team or even tied into room scheduling systems.

• Video Displays: Video wall panels for lobbies, conference signage, security command centers, or bar areas in restaurants. Can be set to automatically switch to emergency messaging when triggered.

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Visitor Management
Guest & Vendor Tracking

• Digital Check-In Platforms: Tablet-based or kiosk systems for registering visitors, issuing badges or QR codes, and logging entries/exits. Ideal for managing contractors in back-of-house or guests at events.

• ID Scanners & Guest Verification: Scanning devices (often used in nightlife) to verify age/ID and log customers, enhancing security at entry points.

• Access System Integration: Modules that extend your access control for visitor use, allowing you to grant temporary access credentials to visitors that automatically expire, all while keeping a digital audit trail.

Smart Technologies & Trends in Hospitality & Restaurant Security

Security technology is evolving rapidly, and the hospitality and restaurant/bar sectors are reaping the benefits of innovations that make systems more intelligent, user-friendly, and powerful than ever. GenX Security Solutions stays on the cutting edge of these trends to bring future-proof solutions to your hotel or restaurant. Here are some of the key tech trends and features we implement to keep your property ahead of the curve:

Wireless & Mobile

Access Control

Say goodbye to physical keys and outdated magstripe cards. Guests and staff can unlock doors with mobile credentials, while management controls access remotely and reviews usage logs in real time.

Cloud-Based &

Remote Monitoring

Manage your entire security system from anywhere. Cloud platforms offer 24/7 access, instant updates, and centralized oversight—without the hassle of maintaining on-premise servers.

AI-Powered

Surveillance & Analytics

Smart cameras don’t just record—they detect motion, identify anomalies, and alert staff to threats instantly. AI-driven analytics help prevent incidents and provide valuable insights for property managers.

Unified Platforms &

System Integration

Monitor video, access control, intrusion detection, and alarms from one dashboard. Integrated systems reduce complexity, improve situational awareness, and streamline your team’s response.

Scalability

Across Properties

Easily scale your system across multiple buildings or properties. Add users, doors, or devices without replacing infrastructure—ideal for growing hospitality operations.

Compliance, Privacy,

& Cybersecurity

Meet strict data regulations with encrypted communication, audit logs, and user-level access control. Built-in safeguards protect guest information and ensure you're always compliance-ready.

Why Choose GenX Security for Your Hotel or Restaurant Security

In hospitality, safety and security are always checked in. Implementing these technologies requires the right expertise. GenX Security Solutions specializes in designing and integrating security and A/V systems for the hospitality industry in South Carolina, North Carolina, and Georgia.

By addressing every layer – from the parking lot to the guest room, and from network closet to the cloud – we help you deliver a safer, smarter experience for guests and staff alike.

✅ Local Presence & Support

With offices in Greenville, the Piedmont-Triad, and Myrtle Beach, GenX has technicians nearby whether your property is in the Upstate, Charleston, or along the Grand Strand.

✅ All-in-One Integration

GenX Security handles everything – access control, cameras, fire alarms, and pro A/V. Instead of juggling multiple vendors, it’s a one-stop solution that ensures all these systems work together smoothly.

✅ Customized Design

We perform on-site assessments and tailor a security plan to fit your hotel’s layout, budget, and even aesthetic. Whether you run a small B&B or a large resort, we right-size the technology to your needs.

✅ Proven Track Record

GenX Security is trusted by businesses across South Carolina and beyond. We are A+ Rated by the BBB and have been recognized among the “50 Fastest Growing Companies in SC” in 2023 and 2024.

Get a quote: 866-598-4369

Security Systems

Intrusion Detection

Fire and Life Safety

24/7 UL Monitoring

Access Control

Audio Visual Solutions

Intercom and Music Systems

FREQUENTLY ASKED QUESTIONS ABOUT
HOSPITALITY, HOTEL, AND RESTAURANT SECURITY

Q1: What kind of access control systems work best for hospitality businesses?

Answer: The best systems for hotels are secure, scalable, and convenient for both guests and staff, such as... 📱 Mobile Credentials: Guests unlock doors with phones or wearables. Great for contactless check-in. 🧾 Keycards or Fobs: Simple and cost-effective for staff access. Easy to revoke or replace. ☁️ Cloud-Based Platforms: Manage access remotely. Ideal for multi-location properties. 🔗 PMS Integration: Syncs access with check-in/check-out. Improves efficiency and guest satisfaction.

Q2: How can fire alarm systems at hotels and restaurants be upgraded to meet code?

Answer: Fire safety systems should do more than just sound an alarm—they should speed up response and comply with regulations. 📍 Addressable Panels Pinpoint the location of fire or smoke Faster response from first responders 🔊 Voice Evacuation Systems Clear instructions during emergencies Reduces panic and confusion 🕵️ Low-Profile Sensors Blend into ceilings and historic interiors Maintain aesthetics without sacrificing safety ✅ UL & Code Compliant Avoid fines or shutdowns Meet local and national fire safety laws

Q3: How much does it cost to upgrade security or fire systems at hotels?

Answer: Costs vary by property size, goals, and existing infrastructure. Below are average regional estimates—not quotes: 🏨 Small Boutique Hotel: $10,000–$25,000 🏨 Mid-Size Hotel/Restaurant: $25,000–$75,000 🏨 Large Resort or Multi-Property: $75,000–$250,000+ 💡 Contact us for a site-specific consultation and proposal.

Q4: Can our existing hotel security and access systems be upgraded or integrated with new technology?

Answer: Yes—most legacy systems can be modernized without full replacement. 🔄 Retrofit-Friendly Use wireless locks, sensors, and controllers Preserve architecture in historic buildings 🌐 Hybrid Solutions Mix cloud and on-premise access Upgrade in phases 🔧 Platform Integration Bring cameras, access, alarms, and A/V into one dashboard

Q5: What kind of surveillance cameras are best for hospitality settings?

Answer: The right camera improves safety, operations, and guest experience. For instance, 📸 Dome Cameras Ideal for indoor use (lobbies, hallways) Aesthetic and vandal-resistant 🎥 Bullet or PTZ Cameras Best for outdoor use or large spaces PTZ adds zoom and remote movement 🧠 Smart Cameras Use AI to detect motion, faces, and suspicious behavior Integrate with VMS for alerts and evidence review

Q6: What is involved in structured cabling for hotels and restaurants?

Answer: Structured cabling is the backbone of your tech. A well-planned system reduces outages and prepares for future expansion. 🧵 High-Speed Cabling Category 6 or fiber-optic recommended Supports PoE for cameras, APs, and sensors 🗂️ Network Closets & Panels Rack-mounted switches and patch panels Easy management and upgrades 🪛 Labeling & Layout Clear labeling avoids confusion Allows for troubleshooting and expansion

Q7: What A/V solutions are popular in hospitality properties?

Answer: AV improves communication, branding, and guest experience—from check-in to checkout. The most installed audio-visual technology at hotels includes 🖥️ Conference Room Tech Touch panels, mics, projectors, and digital whiteboards Support for Zoom, Teams, Webex 🎙️ PA & Paging Systems Staff announcements and emergency messages Integrated with fire alarms or access control 📺 In-Room Entertainment Smart TVs, casting, and streaming apps Integrated with guest room controls 🪧 Digital Signage Wayfinding, promotions, menus Easily updated remotely

Experience the next generation of hospitality and restaurant security, fire alarm, audio-visual, and cabling services and integrated solutions.

Inquiries

With custom security integration solutions come custom quotes designed for your needs. Please contact us either by phone or by filling out our quick contact form. We look forward to giving you peace of mind.