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How Secure is Remote and Mobile Access to Your Business Security System?


how secure is remote access?
Elements of Remote Access Security

The ability to access and manage security systems remotely is a significant advantage for businesses. Whether you’re monitoring video feeds from a smartphone or adjusting access control settings from a laptop, remote access offers a convenient way to maintain oversight. However, with this convenience comes the question: how secure is remote access to your system? Without the right protective measures, unauthorized access can lead to devastating security breaches.


At GenX Security Solutions, we prioritize not only the convenience but also the security of your remote access setup. Here, we explore how remote access can be made highly secure when properly configured, relying on advanced encryption, firewalls, and secure access methods.


1. Encryption Protocols: Protecting Your Security and Access Control Data


What It Is: Encryption scrambles data so that it can only be understood by authorized devices, ensuring the safe transmission of information between your security system and your remote device (like a smartphone or laptop).


How It Works: The strongest encryption methods available today, such as AES (Advanced Encryption Standard) and TLS (Transport Layer Security), encode your system’s data. AES scrambles the data with a unique key, while TLS secures the connection itself.


Why It Matters: Without encryption, sensitive information like live camera feeds, access control logs, and system settings could be intercepted by cybercriminals. Strong encryption ensures that even if data is intercepted, it remains unreadable.


Example: Alarm.com remote and mobile access for business security


Alarm.com app
Alarm.com for Business App

Alarm.com uses Advanced Encryption Standard (AES) and Transport Layer Security (TLS) as the primary encryption protocols to secure communication between their mobile app and business security systems.


- AES (Advanced Encryption Standard): This protocol encrypts data at rest and in transit, ensuring that sensitive information like video feeds, access logs, and system settings is securely stored and transmitted. AES is widely recognized for its strong encryption, making it difficult for unauthorized parties to decrypt data without the proper key.


- TLS (Transport Layer Security): TLS provides an additional layer of security by encrypting the communication channel between the mobile app and the Alarm.com servers. This ensures that data exchanged during remote access is protected from interception or tampering.



2. Firewall Protection: Blocking Unauthorized Access to Your Business Security System


What It Is: Firewalls are your system’s first line of defense, acting as a filter that blocks unauthorized access to your security network.


How It Works: Firewalls screen incoming and outgoing traffic, preventing cyber threats such as malware or hackers from infiltrating your system. Firewalls can be either hardware-based or software-based, providing robust protection against a wide range of attacks.


Why It Matters: A well-configured firewall ensures that only authorized traffic can interact with your network. This is essential to prevent unwanted access and to maintain the integrity of your security system.


3. Secure Access Methods: Multi-Layered Security for Your Business Security System


A) Multi-Factor Authentication (MFA):

With MFA, users must provide two or more verification steps before gaining access. This could include something they know (password), something they have (code sent to a mobile device), or something they are (fingerprint).


Why It Matters: Even if a hacker manages to steal your password, MFA ensures they won’t gain access without additional verification, greatly reducing the chance of unauthorized entry.


B) Role-Based Access Control (RBAC):

RBAC ensures that users only have access to the functions they need for their role. For instance, a security manager may have full access to all system features, while a receptionist might only be able to view entry logs.


Why It Matters: Limiting access based on role minimizes the chance of accidental or malicious changes to your system, protecting critical areas from unauthorized tampering.


C) Strong Password Policies:

Implementing complex password requirements—including combinations of letters, numbers, and special characters—reduces the risk of password-related breaches.


Why It Matters: Strong passwords are a simple yet effective defense against unauthorized access attempts.


Example: Alta Open's mobile app and multi-factor authorization


Avigilon Alta Open
Avigilon Alta Open App

The Alta Open mobile app secures its platform using multi-factor authentication (MFA), a critical security process that adds extra layers of protection beyond just a username and password. Here's how MFA enhances the security of the app:


  1. Two or More Verification Factors:With MFA, users must provide at least two forms of authentication to gain access to the Alta Open mobile app. These factors typically fall into the following categories:

    • Something You Know: This is usually a password or PIN.

    • Something You Have: This could be a mobile device that receives a one-time password (OTP) or push notification, or a security token.

    • Something You Are: Biometric data such as fingerprint scans or facial recognition can also be used as an additional security layer.


  2. Push Notifications or SMS Codes:Upon logging in, the app may send a push notification or an SMS code to a registered mobile device. The user must enter this code to complete the login process, ensuring that access is only granted if the user has both the correct login credentials and possession of the authorized device.


  3. Biometric Authentication:Alta Open also supports the use of biometric data, such as fingerprint or facial recognition, to verify the user's identity. This is particularly useful because biometric data is unique and difficult to replicate, providing a highly secure second authentication factor.


  4. Protection Against Unauthorized Access:Even if someone manages to obtain a user’s login credentials, they would still need the second form of authentication—whether it’s a code sent to the user’s mobile device or biometric verification—to gain access. This drastically reduces the likelihood of unauthorized access or breaches.


4. Virtual Private Networks (VPNs): Secure Remote Connections into Your Security System


What It Is: A VPN is a secure, encrypted tunnel that connects your device to your security system, even when you’re using public internet.


How It Works: VPNs ensure that all data transmitted between your remote device and your system remains encrypted, making it impossible for outsiders to intercept.


Why It Matters: If you access your system from outside the office—whether on a business trip or while working from home—a VPN keeps your connection secure, no matter where you are.


5. Regular Software Updates: Keeping Security System Vulnerabilities at Bay


What It Is: Security systems, like all technology, need regular updates to stay protected against evolving cyber threats. These updates often include patches for known vulnerabilities.


How It Works: Regular software updates enhance your system’s defenses by addressing potential weaknesses and improving functionality.


Why It Matters: Without regular updates, your system is vulnerable to attacks that exploit outdated code. Keeping your system up-to-date is one of the simplest and most effective ways to prevent breaches.


6. Secure Cloud Storage: Protecting Your Data in the Cloud


What It Is: Many modern security systems store important data, such as footage and access logs, in the cloud. This offers the flexibility of remote access while ensuring backup and redundancy.


How It Works: Cloud providers use encryption to protect data stored on their servers and in transit between your system and the cloud. Reputable providers also offer enhanced security features, such as access controls and monitoring.


Why It Matters: The cloud can be a secure place to store critical data—as long as your provider follows strict security standards. A breach in cloud storage could compromise sensitive information, so choosing a trustworthy provider is crucial.


Example: Digital Watchdog enhances their remote management security features through cloud storage


Digital Watchdog
DW Spectrum Mobile App

Digital Watchdog's mobile remote management app offers robust cloud storage features to enhance the security and accessibility of its surveillance and security systems:


  1. Secure Data Storage:All video footage, access logs, and system data are securely stored in the cloud, protected by advanced encryption protocols. This ensures that sensitive information is safe from unauthorized access and tampering, both in transit and at rest.

  2. Remote Access:The cloud-based storage allows users to access live and recorded video feeds, event logs, and system data from anywhere using the mobile app. This feature provides flexibility and real-time monitoring without needing to be on-site.

  3. Scalability and Redundancy:Cloud storage is scalable, allowing businesses to expand their storage needs as required. Additionally, cloud infrastructure typically includes redundancy, ensuring that data remains accessible even in case of local hardware failures.

  4. Backup and Disaster Recovery:Cloud storage ensures automatic backups, safeguarding video and security data against potential data loss from equipment failures or other disasters. This feature guarantees that critical security footage is preserved and recoverable.

  5. Enhanced Security Features:The cloud service integrates advanced security features, including role-based access control (RBAC), intrusion detection, and continuous monitoring to ensure that only authorized personnel can access or modify stored data.


These cloud storage features make Digital Watchdog’s mobile remote management app a secure and reliable solution for businesses to manage and access their security systems remotely.


7. Intrusion Detection and Monitoring: Stay Alert for Suspicious Remote Activity in Your Security System Platform


What It Is: Intrusion detection systems (IDS) and intrusion prevention systems (IPS) monitor your network for signs of unauthorized access attempts or unusual activity.


How It Works: IDS/IPS scan for suspicious behavior, such as multiple failed login attempts, and either notify administrators or block the activity automatically.


Why It Matters: Intrusion detection adds an extra layer of protection by identifying and mitigating potential threats before they become a serious problem.


8. User Training: The Human Element


What It Is: Even the most secure system can be compromised if users aren’t following best practices. Employees need training on secure access procedures, such as avoiding phishing schemes and following password policies.


Why It Matters: Human error is one of the most common causes of security breaches. Training employees to recognize threats and follow security protocols significantly reduces the risk of accidental breaches.


Choosing a Remote Access Security System Platform with GenX Security Solutions


At GenX Security Solutions, we understand that remote access is essential for modern businesses—but it must be secure. By employing strong encryption, firewalls, multi-factor authentication, VPNs, and more, we ensure that your system is protected against cyber threats. With the right measures in place, businesses can enjoy the flexibility and convenience of remote access without compromising security.


Let us help you configure a secure, remotely accessible system that meets your business's unique needs. Contact us today to learn more!

 

Experience the next generation of interactive security services and solutions with GenX Security.


With custom security integration solutions come custom quotes designed for your needs. Please contact us by clicking here or calling 866-598-4369.

 


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