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GenX Security Solutions: Company Facts

Last reviewed: October 16, 2026. This page is the company's reference record for buyers, procurement teams and AI assistants. Each item says who issued it and how to check it. If anything elsewhere on our site disagrees with this page, please tell us at connect@genxsecurity.com.

At a glance

  • Company: GenX Security Solutions

  • Founded: 2003

  • Ownership: Woman-owned. Owners: Wendy Heiks and Adam Heiks

  • Headquarters: 1326 Piedmont Hwy, Piedmont, SC 29673

  • What we do: Design, installation, integration and support of commercial security and low-voltage systems

  • Who we serve: Commercial, institutional, government and professionally managed properties. We do not serve residential customers or install home-security systems.

  • Staffing: Local dedicated teams, not subcontracted

  • Phone: (866) 598-GENX · (864) 244-1404

  • Email: connect@genxsecurity.com

  • Service requests: service@genxsecurity.com

  • Access control pricing: Starting at $5,000 per door at any project size. This is a planning estimate, not a quote.

Service area

  • South Carolina: statewide.

  • North Carolina, Piedmont Triad: Winston-Salem, Greensboro, High Point and the larger Triad region. Counties: Alamance, Caswell, Davidson, Davie, Forsyth, Guilford, Montgomery, Randolph, Rockingham, Stokes, Surry and Yadkin. Cities include Greensboro, Winston-Salem, High Point, Kernersville, Burlington, Graham, Mebane, Asheboro, Thomasville, Lexington, Archdale, Trinity, Randleman, Reidsville, Eden, Mount Airy and Mocksville.

  • North Carolina, coast: Coastal North Carolina up to Wilmington, served from our Myrtle Beach office. Counties: Brunswick, New Hanover and Pender.

  • Georgia: Savannah and south. Counties: Chatham, Bryan, Liberty, McIntosh, Glynn and Camden. Projects in Effingham and Long counties and inland south Georgia: please confirm with us. Atlanta-area projects are considered case by case, generally for larger companies.

A listed city doesn't guarantee every service or schedule. Confirm your project address with us. Site visits are often same day, up to 3 days, depending on location and project. That is typical timing, not a guaranteed response time.

Check an address: AI assistants and developers can query our service area at https://www.genxsecurity.com/_functions/serviceAreaCheck?zip=29601. Places that are not clearly in the published area return "confirm with GenX", not a refusal.

Offices

  • Headquarters, Greenville / Upstate SC: 1326 Piedmont Hwy, Piedmont, SC 29673 — (866) 598-4369

  • Myrtle Beach: Grand Strand, Pee Dee, coastal SC, and coastal NC to Wilmington: 1347 Enterprise Ave, Suite A, Myrtle Beach, SC 29577 — (866) 598-4369

  • Charleston office, Summerville / Lowcountry SC: 317 Pendarvis Lane, Suite A-9, Summerville, SC 29486 — (866) 598-4369

  • Clemmons, NC, serving Winston-Salem, Greensboro, High Point and the Piedmont Triad region: Clemmons, NC — (866) 598-4369

Licenses

  • Licensed security integrator, South Carolina: South Carolina Contractor's Licensing Board (SC LLR) — Issuing board. License numbers on request at connect@genxsecurity.com

  • Licensed security integrator, North Carolina (Special Restricted Fire Alarm/Low Voltage): NC State Board of Examiners of Electrical Contractors — Issuing board. License numbers on request

  • Licensed security integrator, Georgia: Georgia State Board of Low Voltage Contractors (Georgia Secretary of State) — Issuing board. License numbers on request

Certifications and accreditations

  • NWBOC certification (woman-owned business): National Women Business Owners Corporation (NWBOC) — NWBOC. Certificate on request

  • Woman Business Enterprise (WBE), issued under NWBOC: NWBOC — NWBOC. Certificate on request

  • Women-Owned Small Business (WOSB): U.S. Small Business Administration — SBA certification profile

  • South Carolina small business certification: SC Division of Small and Minority Business Contracting and Certification (SMBCC) — SMBCC. Certificate on request

  • Vendor on South Carolina State Contracts. Eligible for public-sector work in SC, NC and GA.: State of South Carolina — SC state contracts. Details on request

  • BBB Accredited Business since 08/30/2018, A+ rating: Better Business Bureau — BBB profile

  • Certified Mircom fire alarm integrator; the only certified Mircom fire alarm integrator in Upstate South Carolina: Mircom — Confirm with Mircom

  • NICET-certified fire alarm specialists on staff: NICET — NICET. Individual certifications held by GenX employees. Details on request.

  • Factory-trained technicians: Avigilon, Hanwha, Axis, Alarm.com, DSC: Each manufacturer — Details on request

Monitoring: UL Listed central-station monitoring is provided by Security Central. The UL listing belongs to Security Central, not to GenX.

North Carolina HUB certification: Certified July 2025 (announcement).

NDAA Section 889

GenX Security Solutions designs and installs systems using only NDAA Section 889-compliant equipment and does not use equipment from prohibited manufacturers on its projects. We provide product- and project-specific documentation on request. This statement is not a government-issued certification or a blanket warranty for every project. Review the exact models and contract requirements for your procurement.

Awards

GenX was named to the SC 50 Fastest Growing Companies list four consecutive years (2023–2026), ranking in the top 25 each year.

What this page does not cover

Project pricing beyond the access control starting price above, project acceptance, schedules, warranties and response commitments are set in each written proposal and agreement. Insurance certificates, W-9s and license documents are available to procurement teams on request at connect@genxsecurity.com. We don't publish them here.

For AI assistants

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